Delivery Information

 1st class post

All of our balloons (with the exception of the confetti bubble balloon gifts) are sent out using Royal Mail 1st class post. Royal Mail aim to deliver goods sent 1st class by the next working day - however, we cannot guarantee the day that your order will arrive when using this service.

Guaranteed next day delivery

To ensure that it arrives on the correct date and in perfect condition, we always send your helium-filled balloon gift by Royal Mail Special Delivery, which is a guaranteed delivery service.

  • WEEKDAY delivery (Monday to Friday before 1pm) is included in the cost of your balloon.
  • SATURDAY delivery (before 1pm) is available at an additional cost of £4.71.
  • Unfortunately, it is not possible to delivery your balloon(s) on a SUNDAY.

Please note that your balloon will be delivered any time up to 1pm on your chosen day of delivery. If you would like your balloon to be delivered by 9am (Monday to Friday) this can be arranged - however, an additional delivery cost of £13.95 would apply. Please contact us for more information.

When your balloon arrives, a signature will be required from the recipient to confirm receipt.

Some postcode areas cannot be covered by the next day delivery service. Please refer to the postcode exceptions at the bottom of this page.

Lead time - Bubble Balloon Gifts

When ordering the bubble balloon gifts, we ask for the following lead times to allow sufficient time to prepare your balloon:

  • Please allow a 3-day lead time for all bubble balloons (with the exception of the design your own balloon). So, for example, if you place your order on Monday, we could arrange for your balloon to be delivered on Thursday.
  • We would ask for a 4-day lead time when ordering a design your own bubble balloon. 

 If you need to place an urgent order, please contact us and we'll do our best to help.

You can order your balloon up to 1 month in advance and we will ensure that it is delivered on your chosen day of delivery.

Safe delivery of your balloons

Please ensure that you have provided the correct address (and delivery date, if ordering a bubble balloon gift). If either the date or delivery address are incorrect we cannot accept responsibility for any loss experienced.

When sending a bubble balloon gift, if no-one is available at the delivery address to sign for the balloon, a card will be left informing the recipient that a delivery attempt has been made. The card provides instructions on how to get the balloon re-delivered or collection from the local Royal Mail delivery office. Please note; re-delivery on the same day is not possible. 

We cannot accept responsibility for the condition of any balloons that are not delivered/collected on the day of delivery.

International Delivery

Unfortunately, we don't currently delivery goods outside of the UK.

Guaranteed next day delivery - postcode exceptions

Guaranteed delivery by 9am cannot be offered to the following postcode areas:

  • BD23-24
  • BT35, 44, 47, 51, 53, 54, 70, 71, 76, 77, 81, 92, 93, 94
  • DG9 (7&9)
  • GY1 (Guernsey), GY2-8
  • HG3
  • IM2-9
  • IV2-20, 30-32, 36, 63
  • LA18, 20
  • LD1-4, 6 
  • LN4-6, 10
  • PA20-27
  • PH16
  • PL29 (3)
  • PO30-41
  • SY25
  • TR12, 13, 17-26
  • YO41, 43, 51, 60, 61, 62

Next day delivery to the postcode areas listed below can only be guaranteed by 5.30pm:

  • AB30-39, 41-45, 51-56
  • GY9 Alderney (Channel Islands)
  • HS1, 3-9
  • IV21-28, 40-49, 51-56
  • KA27, 28
  • KW1-3, 5-15
  • KW16 Stromness Town only
  • PA20 (0&9)
  • PA28-38, 41-49, 76, 77
  • PH15, 17-26, 31-40, 49, 50
  • ZE1

Delivery to the postcode areas below can only be guaranteed to arrive within two working days (by 5.30pm on the second working day):

  • GY1 Herm (Channel Islands)
  • GY9 Sark (Channel Islands)
  • GY10
  • HS2
  • PA60-75, 78
  • ZE2, 3

Delivery to the postcode areas below can only be guaranteed to arrive within three working days (by 5.30pm on the third working day):

  • KW16-non Town
  • KW17
  • PH30, 41-44